Doctor By Phone

Consult A Doctor™ offers 24/7 access to its proprietary nationwide network of U.S. licensed physicians for telephone and secure e-mail medical consultations. Physicians provide specific answers to medical questions and advice regarding non-emergency, routine medical conditions. Physicians discuss symptoms, recommend treatment options, diagnose many common conditions and prescribe medication when appropriate.

You can connect via telephone or e-mail, free of charge, with our network of physicians for informational or diagnostic consultation.

Highlights

• Never wait for an appointment or sit in the doctor's office again
• On-demand healthcare—wherever and whenever you need it
• Access to a physician from anywhere via telephone or e-mail , 24 hours a day, 7 days a week
• Physicians discuss symptoms, recommend treatment options, diagnose many common conditions and prescribe medication when appropriate.
• Save money by avoiding unnecessary doctor’s office or ER visits.
• Physicians are U.S.-based, licensed, board-certified, rigorously credentialed and experienced
• Instant, affordable treatment for all ages—from children to senior citizens
• Powerful online health tools that empower members to lead healthier, more productive lives
• Prescriptions phoned into your local pharmacy for pickup
• HIPAA compliant and confidential
• Store, manage and share your medical records from one central location with the Free Personal Health Record (PHR)

Disclosures

Consult A Doctor™ physicians do not prescribe controlled medications. Consult A Doctor™ is not insurance. Consult A Doctor™ does not replace your primary care physician. Consult A Doctor™ will not prescribe medications for Oklahoma residents.

Common Questions

What is the Consult A Doctor™ Service?

Consult A Doctor™ offers 24/7 access to its nationwide network of U.S. licensed physicians for telephone and secure e-mail medical consultations. Physicians discuss symptoms, recommend treatment options, diagnose many common conditions, and prescribe medication when appropriate.

What conditions can be treated by a telephone consultation with a physician?

Consult A Doctor™ provides access to physicians for the treatment of non-emergency, acute, short-term conditions involving routine primary care. Specific examples include cold and flu, upper respiratory infections, upset stomach, sinusitis, and many other every day ailments.

How do I request a consultation?

After enrolling, you can access our physicians either by visiting the website and logging into your account or simply by calling the toll-free number.

What are the different types of consultation services offered?

There are two different types of service: Informational Consultations (by telephone or e-mail) and Diagnostic Consultations (only by telephone).

Informational Consultations: (On Call and E-Consult) Convenient, 24/7 telephone or e-mail access to physicians for general advice and recommendations regarding routine medical conditions.

Diagnostic Consultations: (Priority and By Appointment) Comprehensive telephone medical consultation, often resulting in diagnosis and specific treatment recommendations. Medication may be prescribed if appropriate. Priority consultations occur within 3 hours.

Is there a minimum age requirement?

Yes. Excluding dependants, the primary member/account holder must be 18 years of age or older. A parent or guardian may conduct a consultation on behalf of an underage dependant as long as they are listed on the account.

Can I get the consultation information to my doctor?

Consult A Doctor™ provides its members with a FREE Personal Health Record (PHR). You can access your record by accessing the personal health manager on the website or by contacting member services.

Here are some reasons individuals utilize Consult A Doctor’s™ service:

• 24/7 access to physicians
• After-hours or on weekends and holidays, when your primary care physician is unavailable
• Require medical advice and care, without the inconvenience of time off work
• Need prescription medication for a common malady or a refill
• While traveling or on-the-go